You can enter the Invoice Total and Invoice Number for a case near the bottom right of the Editing Case screen in the Additional Info section.
Invoice Total
To enter the Invoice Total:
- Search for and select the case to view it.
- Find the Additional Info section of the case.
- Click the [edit] link to the right of INVOICE TOTAL.
- On the Invoice Amount screen:
- Select a TYPE (Choices are Labor, Parts, Core, Supplies, Disposal, Freight, Fees, and Taxes).
- Enter a DESCRIPTION for the charge.
- Enter the AMOUNT for the charge.
- Click Add Line Item.
- Enter any other line items as needed.
- Click Save.
Invoice Number
To enter the Invoice Number:
- Search for and select the case to view it.
- Find the Additional Info section of the case.
- Click the [edit] link to the right of INVOICE NUMBER.
- Enter the invoice number.
- Click Save.
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