Help Articles
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General
Announcements, Release Notes, Service Notifications, and Governing Documents.
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Registration
Sign up your fleet or provider to start using Decisiv applications now.
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Help for Case Fleet
Manage your fleet's assets, service requests, and cases in the Case application.
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Help for Case Provider
Manage your cases, assets, estimates, and operations as a service provider in the Case application.
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Help for Builder
How to build and manage the operations users can add to cases.
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Help for Sentinel
Create and manage appointments for alerts on your customer assets.
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Help for Insite
How to view reports and analytics using the Decisiv Insite application.
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Help for Vision
How to perform customer searches and create custom views of your cases using the Vision application.
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Help for DMS and DBS Integrations
Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).
What's New
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Case update scheduled
2023-03-02 21:00:00 UTC
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Case update scheduled
2023-03-30 13:00:00 UTC
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Case 7.276 -- March 21, 2023
2023-03-21 12:00:00 UTC
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Case 7.275 -- March 3, 2023
2023-03-03 17:34:24 UTC
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Case 7.274 -- February 16, 2023
2023-02-17 13:00:01 UTC
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Case 7.273 -- February 2, 2023
2023-02-03 12:00:01 UTC
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Case 7.272 -- January 25, 2023
2023-01-26 12:00:00 UTC
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Top-liner for Case 7.276 -- Coming March, 2023
2023-03-09 23:00:00 UTC
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Top-liner for Case 7.275 -- Coming February, 2023
2023-02-23 21:00:00 UTC
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Browser Support Policy
2023-03-15 21:22:49 UTC
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Maintenance Scheduler
2022-09-23 05:32:18 UTC
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Technician Stories field added
2023-03-15 21:21:38 UTC
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Estimate PDF Enhancements
2023-02-22 14:45:54 UTC
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Improved Filtering on External Interface Logs (API)
2023-03-15 21:22:50 UTC
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Home Dashboard Overview
2023-03-06 17:15:41 UTC