Help Articles
Knowledge base
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General
Announcements, Release Notes, Service Notifications, and Governing Documents.
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Registration
Sign up your fleet or provider to start using Decisiv applications now.
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Help for Case Provider
Manage your cases, assets, estimates, and operations as a service provider in the Case application.
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Help for Case Fleet
Manage your fleet's assets, service requests, and cases in the Case application.
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Help for Builder
Build and manage the operations that users can add to cases.
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Help for Vision
Create custom searches and custom views of your cases using the Vision application.
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Help for Insite
How to view reports and analytics using the Decisiv Insite application.
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Help for DMS and DBS Integrations
Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).
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Help for Sentinel
Create and manage appointments for alerts on your customer assets.
What's New
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Case V8.16.0 - July 2025
2025-07-18 05:00:01 UTC
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Case V8.15.0 - July 2025
2025-07-08 04:00:01 UTC
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Case V8.14.0 - June 2025
2025-06-24 04:00:01 UTC
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Case V8.13.0 - June 2025
2025-06-07 12:52:53 UTC
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Case V8.12.0 - May 2025
2025-05-23 04:00:00 UTC
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Case V8.11.0 - May 2025
2025-05-13 12:44:23 UTC
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Top-Liner - Case V8.16.0, Coming July 2025
2025-07-10 12:01:51 UTC
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Top-Liner - Case V8.13.0, Coming June 2025
2025-05-29 13:00:01 UTC
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Browser Support Policy
2025-06-27 13:23:44 UTC