Help Articles

Knowledge base

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General

Announcements, Release Notes, Service Notifications, and Governing Documents.
Registration

Sign up your fleet or provider to start using Decisiv applications now.
Help for Case Provider

Manage your cases, assets, estimates, and operations as a service provider in the Case application.
Help for Case Fleet

Manage your fleet's assets, service requests, and cases in the Case application.
Help for Builder

Build and manage the operations that users can add to cases.
Help for Vision

Create custom searches and custom views of your cases using the Vision application.
Help for Insite

How to view reports and analytics using the Decisiv Insite application.
Help for DMS and DBS Integrations

Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).
Help for Sentinel

Create and manage appointments for alerts on your customer assets.

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