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What's New

  • Case 7.221, Jan 21st, 2021

    2021-01-22 02:51:03 UTC

  • Case 7.220, Jan 11th, 2021

    2021-01-11 23:15:49 UTC

  • Case 7.219, Dec 20th, 2020

    2020-12-22 03:12:54 UTC

  • Browser Support Policy

    2020-10-29 22:56:03 UTC

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Help Articles

  • General

    Announcements, Release Notes, Service Notifications, and Governing Documents

  • Registration

    Sign up your fleet or provider to start using Decisiv applications now.

  • Help for Case Fleet

    Manage your fleet's assets, service requests, and cases in the Case application.

  • Help for Case Provider

    Manage your cases, assets, estimates, and operations as a service provider in the Case application.

  • Help for Builder

    How to build and manage the operations users can add to cases.

  • Help for Insite

    How to view reports and analytics using the Decisiv Insite application.

  • Help for Vision

    How to perform customer search and create custom views of your cases using the Vision application.

  • Help for DMS and DBS Integrations

    Information on integrations with Dealer Management Systems (DMS) and Dealer Business Systems (DBS).

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