Overview
Quick Action Buttons are designed to enhance our platform's usability by facilitating smoother transitions between case statuses and automatically capturing timestamps throughout the process. QABs improve data quality and enable more accurate calculations of the days out of service.
Quick Action Buttons aka QABs
Quick Action Buttons consist of a standardized set of well-defined and easily understood actions that execute automatically when clicked. There are four QABs available today.
| Check-In | Request Approval | Asset Ready | Asset Released | |
|---|---|---|---|---|
| Sends a Notification | X | X | X | X |
| Posts a Note | X | X | X | X |
| Repair Status is Updated | X | X | X | X |
| Sets Follow-up Time | X | X | X | X |
| Creates an Estimate Version | X | X | ||
| Sets ATR (Actual Time to Repair) | X | |||
| Closing Prompt is Displayed | X |
Locations
To provide convenience, the QABs are easily accessible from various locations within and outside the Editing Case details page.
- Editing Case details page
- Blue buttons are located below the Quick Stop banner at the top of the page
- When scrolled down this page a minimized banner will display a menu for QUICK ACTIONS
- Repair Status
- Timeline
- Status Info
- All, My, and Watching Cases tables *coming soon
Notifications
To facilitate communication, pre-formatted email templates are used for sending QAB-generated notifications.
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