Every user has a unique password. You can change it at any time. Make sure you store it in a safe place and change it two or three times a year to further secure your account.
To change your password:
- In the upper left-hand corner of the menu bar, click your name. The Account Settings page will open to the Login Settings tab.
- In the Login Information section, enter a new password, then enter it again to confirm.Make sure your password meets the password requirements.
- Click Submit.
If you forgot your password:
- On the Login page, click Forgot your Login Information?.
- Enter your email address, and click Submit.
- When you receive an email, click the provided link to reset your password.
Password requirements
At a minimum, your password must:
- Contain at least 8 characters
- Contain at least three of the following:
- Uppercase letters
- Lowercase letters
- Digits (0-9)
- Spaces or these special characters: ~ ` ! @ # $ % ^ & * ( ) - _ + = { } [ ] | : ; " ' < > , . ? /
- Not contain more than two identical characters in a row
- For example, this password has three 1s at the end: BadPassword@111
Additional Tips
A strong password is one you can remember, but is difficult to guess by a person or computer.
Consider using a longer phrase, but avoid common quotations, song lyrics, names of sports teams, etc. The more random the better.
Examples of strong phrases include:
- 39 > WALL gravity!
- Base solve 0/8 product
- art+wheel Slowly7
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