For the Case V8.45.0 Release, targeted for August 27th, we're planning the following announcement.
- Service Performance Intelligence Analytics (SPI) | Service Performance Intelligence gives service providers a clear, data-driven view of what’s happening across their dealer groups and identify opportunities to grow service business with existing customers, and target prospective fleets within an Area of Service.
Case V8.45.0 (Targeted for August 27th, 2026):
Service Performance Intelligence (SPI)
Service Performance Intelligence (SPI) delivers data-driven insights into your service performance, competitive positioning, and revenue growth opportunities. Designed for Executive Management and Service Leadership, SPI provides a high-level view of how effectively your shops are delivering service — and the intelligence to act on what you find. Reports are concise by design, so you can move quickly and confidently on the data that matters most.
With SPI, your management team gets a direct measure of how efficiently you’re serving key fleet customers, along with a clear, quantified view of your performance compared to other dealers. Identify opportunities to grow service business with existing customers, spot where competitors are gaining ground, and target prospective fleets within your Area of Service.
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