Top-Liner - Case V8.7.0, Coming March 2025

For the Case V8.7.0 Release in March, we're planning the following improvements:

• Support for Additional File Types -- Adding support for several file types as attachments to cases:  .dbc, .pssettings, .pcapng, .glc, and .khc file types
• Mobile Estimates -- To enhance the accuracy of customer approvals, we are implementing changes to our Mobile Estimate used for customer estimate approvals. 

Ready For Pilot:

Please reach out to your Decisiv representative for more information on enabling these new features for your location.

• Case Timeline -- The Case Timeline feature provides a clear, visual overview of the progress and status of a case. It helps you quickly understand what’s happened, what’s next, and any pending steps without having to interpret timestamps or dig through audit trails.
• Case Assistant Checklist -- This new feature offers a comprehensive checklist for case milestones. The checklist improves case data management and establishes a standardized process, helping you implement best practices without the need for formal training. 
• Karmak - Parts Search -- We have enhanced our integration with Karmak to provide the ability to perform parts searches using partial or semi-matching parts information.  
• Karmak - Related RO's -- Locations integrated with Karmak can now relate more than one RO number with a single case.

Case V8.7.0 Release:

Support for Additional File Types:

In the upcoming V8.7.0 release, we are adding support for several file types as attachments to cases:  .dbc, .pssettings, .pcapng, .glc, .khc file types.

Mobile Estimates: 

To enhance the accuracy of customer approvals, we are implementing changes to our Mobile Estimates used for estimate approvals. Once these changes are in effect, previously approved, deferred, or declined operations cannot be altered in subsequent approval requests. This update will result in improved control and tracking of estimated versions.

Ready for Pilot:

Please reach out to your Decisiv representative for more information on enabling these new features for your location.

Case Timeline: 

The Case Timeline feature provides a clear, visual overview of the progress and status of a case. It helps you quickly understand what’s happened, what’s next, and any pending steps without having to interpret timestamps or dig through audit trails.

Case Assistant: 

This new feature offers a comprehensive checklist for case milestones. The checklist improves case data management and establishes a standardized process, helping you implement best practices without the need for formal training. It helps collaborators manage cases more consistently and efficiently by allowing them to track the progress of each case. Additionally, location administrators can customize the case checklist to meet specific requirements.