- All Users
- Fleet Users
- Provider Users
Notification Settings Added for Cases You're Watching
You can now set up notifications specifically for cases you're watching. A section was added for this to the Notifications section of your profile, which was moved to its own Notifications tab on the User Profile page.
For Fleet Users, see also: Set Up Your Fleet User Profile
For Provider Users, see also: Configure Your Notification Settings
Clickable Watch Icon Added for Cases Page
You can now click the watch icon in the WATCH column on the Cases page to start or stop watching a case.
For Fleet Users, see also: Start Watching a Case
For Provider Users, see also: Start Watching a Case
Make, Model, Engine for Asset No Longer Required
When adding an asset to the system, you will no longer be required to select the Make, Model, or Engine for the asset. If you do not select a Make, you will, however, be required to enter at least a Display Make.
If any of these fields are left empty, they will be saved in the system as Unknown.
Additionally, the dropdown for Year now includes years dating back to 1980 up to 2 years from the current year.
See also: Manage Assets
Message Displays When No Contact Selected for Recipient List
When you click a Quick Action Button for a case and the system asks you to select recipients to notify them of the change in Repair Status, the system will display a message letting you know if you haven't selected a recipient.
You aren't required to select a recipient, but the message will make it clear a note will still be added to the case, but no users will be notified.
See also: Use Quick Actions to Update Repair Status
Customer Number Added to Asset Search Results
When you search for an asset on the Search page, a CUST # column will now appear next to the CUSTOMER column in the Dealer Assets search results list. This column will display the Customer Number, if there is one, for the customer associated with the asset in the search results to help ensure the asset is associated with the correct customer.
See also: Use the Search Page
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