This release focused on bug fixes and a major enhancement to improve the overall User Experience of the Case application:
- Fixes: Estimate .pdf - Show ETR
- Fixes: Broker/Fleet - Request Services, Dealer Search screen - show distance to service locations
- Enhancements: All Cases, My Cases, Watching pages - Quick Filter
Estimate .pdf - Show ETR
We resolved an issue where the value of the Estimated Time of Repair (ETR) field in the Case was not transferring to the estimate .pdf. If the ETR field is populated in the Case, when an estimate .pdf is created, the ETR is shown in the header.
Broker/Fleet - Request Service, Dealer Search screen - Show distance to locations
We resolved an issue for users in the fleet portal or in a broker-enabled service provider portal for when they send a service request. At the time they search for a service location to send the request to, the search results will now show distance in miles to that location from the specified asset location.
Enhancements - COMING MONDAY, MAY 15
All Cases/My Cases/Watching Pages - Quick Filters
We have added a new component to the Cases tabs to provide better visibility to the filters you use to locate cases. Moving the filters out of the table headers makes it easier to see when a filter is enabled. Improving the visibility of the filters will aid in reducing the problems of missing information when filters are enabled and columns are hidden, as well as when the filters persist across sessions and navigation.
You can use the available filters on the All Cases, My Cases, and Watching tabs. To find out more, see this Help Center article.