Help for Case Fleet

Cases

• Personalize your Fleet Case View
• Filter your Cases
• View Cases by ETR
• View Cases by Depot
• Update the Fleet Case Status
• Send and Receive Fleet Notes

Assets

• Add Fleet Assets

Service Requests

• Create a Service Request
• Save a Service Location as a Favorite
• Request Service from an Outside Location

Estimates

• View Estimate PDFs

Search

• Search by Operation or VMRS
• Search by Part Information

Notifications

• Reply to Email Notifications

Common Questions

• How do I reset my password?
• How do I update my Fleet User Profile?

Get More Help

• Contact Support for Fleets

Mobile App

• Get the app
• Get to know the app
• Select your location

Admin actions

• Edit Fleet Email Templates
• Upload VIN Data