The Case v7.165.0 release only contains defect corrections.

Defects

Corrected sorting by Repair Order and Purchase Order columns on All Cases screens to result in ascending or descending sequenced cases in numerical order.
Actions

Corrected where Username is displayed for some users, instead of FirstName/LastName on the following pages:

• All Cases screen "Assigned To" column
• All Cases screen - filter drop-down list for "Assigned To" column
• Editing Case screen - Workflow Notes