Case update planned - 3/13/2025

We expect to deploy an updated version of Case within the next 48 hours. Once the deployment is complete, the Release Notes will be available in the Help Center under the section General, Release Notes.

For the V8.7.0 Release, we have the following enhancements/fixes:

• Support for Additional File Types: Adding support for several file types as case attachments: .DBC, .pssettings, .pcapng, .glc, and .khc file types
• Mobile Estimates: To enhance the accuracy of customer approvals, we are implementing changes to our Mobile Estimate used for customer estimate approvals.

Support for Additional File Types:

In the V8.7.0 release, we are adding support for several file types as attachments to cases: DBC, .pssettings, .pcapng, .glc, .khc file types.

Mobile Estimates: 

To enhance the accuracy of customer approvals, we are implementing changes to our Mobile Estimates used for estimate approvals. Once these changes are in effect, previously approved, deferred, or declined operations cannot be altered in subsequent approval requests. This update will result in improved control and tracking of estimated versions.